What we’re looking for
As a Client Director your role is to provide strategic recommendations and manage all resources to ensure the client’s needs are met. You will support the BDs in delivery on accounts, managing the capabilities and team to ensure on-time delivery and excellence in execution. You are viewed as a trusted advisor to the client and play a key role in developing your team.
What you will be doing each day
– Lead and direct the client relationship.
– Own senior level client connections and relationship (above day-to-day client contacts interacting with Client Managers).
– Oversee and direct the client team to effectively and efficiently manage retained client work and project work.
– Hold overall responsibility for ensuring the project delivers above client expectations.
– Ensure your client teams are completing timesheets to accurately report time spent on client retainers and projects.
– Report on account time on a monthly basis, working closely with BD’s
– Lead key culture initiatives and demonstrate the importance of our culture & values to the junior team.
– Play an important role in client development and new logo growth by directing new client and business briefs / projects.
– Work closely with BD’s on overseeing New Business opportunities and allocating resource where available.
What you will have done so far
– At least 6 years’ of experience in a agency (Preferably sports agency)
– Have experience in managing large scale RFPs as well as smaller more agile new business approaches
– Demonstrated an ability and flexibility to flourish in a multi discipline role
– Ability to manage long-term projects while being able to respond to real-time events and work under tight deadlines
– Ability to conceptualise, articulate, and package ideas that are clear and strategically sound
– Affinity to work collaboratively, influencing key stakeholders and managing relationships across the organisation
